Category Archives: Productivity

All roads lead to Rhodes

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I’m currently on holiday in Rhodes. I’ve just finished the 7th book I’ve read since I got here, and I’m really appreciating having the Kindle with me as it has quickly become an important part of the technology I carry with me when I travel. It’s interesting to see what the other guests are using actually – there are a few laptops, lots of phones, but not much in the way of kindles or other ebook readers. A fair few people are accessing the internet from the hotel lobby, and it is certainly more socially acceptable to do so then it was a few years ago, although some older people still blatantly disapprove. There are also many many internet cafes in the general vicinity, and I get the feeling that although this is a sleepy tourist area it is also fairly well connected. The signal here is strong, and the speed is comparable to UK broadband.

I carry technology with me wherever I travel. I don’t always take the full range of devices, but I generally have something to read, something to listen to music on, and some sort of communication device at the very least. I actually find that being able to access my books and my music relaxes me, and I do enjoy having internet access when I’m away as it allows me to research what the weather will be like, and what local customs I need to be aware of. On this trip I’ve limited my net access to one session a day (usually around an hour), but in that time I’ve researched what I need to research, as well as reading (if not replying to) all personal email and skimming through articles of interest from my growing list of RSS feeds. It interests me that this activity takes less than an hour a day, because when I’m at home it often takes significantly longer.

What I’m using to get the job done in 2012

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A couple of years ago I documented the hardware and software I use as a homage to http://usesthis.com. I thought it was probably time to update it.

I’ve been working with Macs and with OS X for most of the past 18 months. As a result of this, most of my hardware has shifted from generic Dell and Sony machines running Linux, to Macs running OS X. I still maintain a couple of physical Ubuntu/Debian machines, but mostly virtualise now, especially as by using powerful Apple hardware I can create VMs that are significantly more powerful than their physical counterparts.

I do most of my work on either a Macbook Pro or Macbook Air, both of which were the absolute bottom-of-the-range at the time they were purchased. I generally have one of these machines with me wherever I am. I also have access to a more powerful Mac desktop, as well as several VMs covering OS X, Windows, Debian and Ubuntu.

At home I have a 2011 Mac Mini, a generic monitor, and the same keyboard and mouse I was using 5 years ago. I back everything up to a large external hard drive and a NAS device that also streams media to an ancient Mac connected to the TV in the living room. I also have several laptops set up for specific purposes, but am in the process of moving everything important onto a series of VMs hosted on the Mac Mini.

I also have a Kindle 4 (the £89 no frills model), and am really enjoying being able to read books on the train without breaking my back or zapping the battery on my phone.

Since I went truly cross-platform, I’ve simplified things a fair bit. I use Chrome (home) and Firefox (work) for browsing, and use Google’s web-based apps for pretty much everything. At work I use Microsoft Office 2011 for those things that require it, but am getting to the point where I can be fully productive with a web browser and a terminal session. This makes moving between Mac OS X and Ubuntu easy, as does having everything I’m working on in Dropbox so that as long as I’m on one of my machines I can sync my changes back home instantly.

I think if I was starting again with setting up what I needed to make me truly productive, I’d go for a maxed out Macbook Air coupled with a 27″ Thunderbolt display in every place I worked. I’d also want a Debian or Ubuntu server to deal with backups, storage, and working on Linux specific tasks. None of this is out of the question, but is hard to justify until the machines I currently use cease to be of use.

Job titles, and why they are important

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As part of my role, I am involved in recruitment within my team. This involves reading through a lot of CVs and application forms and trying to work out some sort of correlation between a person’s job title and what they actually do. And it’s not as easy as you would think.

Take for example the humble Sandwich Artists (sometimes known as Sandwich Architects) at Subway. This role has nothing to do with art or architecture, and everything to do with making sandwiches to order, and could easily be misinterpreted when skim reading a CV. Similarly, it might be possible to misunderstand what a Nail Technician actually does, as well as misunderstanding what type of nails their skills relate to.

We have this problem in IT as well.

In IT we are blessed with legions of IT Managers, Network Specialists and Computer Officers who may have had the same job title for 15 years, even though what they do now bears no relation to either what they did 15 years ago or what other people with the same job title do now. This is particularly noticeable at conferences, where the same rough skills set might be described in 20 different ways on people’s name badges, but it also makes recruitment a bit of a minefield.

We also have a few more esoteric job titles, including a few Data Architects and Infrastructure Architects (who again are nothing to do with architecture). It’s often difficult to make a stab at what some of them do, and sometimes even the (proud?) bearers of these job titles are a little hazy about what they actually mean.

There is also the issue of job titles that only refer to a small part of what someone actually does. I’ve fallen foul of this one myself a few times, and think that is is very important that managers review the job titles, job descriptions and duties of all of their staff on a regular basis to ensure they are still fit for purpose.

It makes me think we need some sort of unity, or at least a naming convention. Should managers have to manage people, or is it fine for them just to manage a service? What makes someone a specialist, an analyst or an advisor? And shouldn’t we make job titles easier for people to understand, both internally and externally?

Maybe then we might have a chance of working out what someone does without having to read their whole job description.

Coming soon…

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I have so many things I want to write about right now. Starting with some of the really productive conversations I’ve been having with staff and students about how they use IT, and ending with everything I’ve learned over the last few days at the UCISA conference in Edinburgh. I reckon that’s probably at least a few thousand words of writing, but as I’ve got a few other things to get finished first, I thought I’d at least make a list for my own benefit.

  1. The move towards phones and tablets and away from traditional computers, and what this means for service delivery and support.
  2. Why job descriptions, job titles, and what we actually DO at work should be as closely aligned as possible.
  3. Balancing innovation and stability.
  4. Google Apps, live@edu, and email for life.

I think that covers most of it for now.

Writing about writing

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Over the last few days I’ve been writing two assignments for the management course I am currently undertaking, and it’s surprised me how easily I’ve slipped back into being able to write a large amount of fairly literate text in a short amount of time. I genuinely enjoy writing, and at various points in the past have spent a fair amount of time on all sorts of writing projects, but I’ve not really written anything more involved than a blog post for a few years now.

I was chatting to my co-worker about this, and about how I can still pretty much sit there with a blank page and know that something meaningful will eventually appear. She suggested I thought about trying to write something other than what I had to write, and I must admit the idea appeals to me. Of course, this involves having something to say and having an audience that want to read it, but I thought I’d articulate the idea if only to keep it on my radar.

Of course, I need to finish these assignments before I start working on anything else, and writing to order was never one of my strong points.

The Chokehold of Calendars

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Mule Design Studio’s Blog: The Chokehold of Calendars.

Meetings may be toxic, but calendars are the superfund sites that allow that toxicity to thrive. All calendars suck. And they all suck in the same way. Calendars are a record of interruptions. And quite often they’re a battlefield over who owns whose time.

In my experience, most people don’t schedule their work. They schedule the interruptions that prevent their work from happening.

I largely agree with this. For a while I’ve been booking out huge blocks of time to ensure that I actually do what I need to do and to match the tasks I have to complete with the time of the day I’ll be at my most productive.

It makes me wonder why more people don’t do this, because from where I’m standing it really works.

My first stab at self-interview

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In my last post I mentioned The Setup. This is my attempt to answer the questions.

Who are you and what do you do?

I’m Andy, and I work for IT Services at the University of Birmingham in a Service Desk management/development role. In my spare time I listen to and write about music, dabble in free and open source software (mainly Ubuntu), and am sporadically involved in the Isles of Darkness live action roleplay society.

What hardware are you using?

At work everything is largely generic. I have a Dell desktop that is coming to the end of its life, but that is still more than capable of dealing with most of my emailing and calendaring needs. It is plugged into a 17″ Sony monitor that has been with me for about 4 years now, and which I keep holding on to as it is one of the few desktop monitors I’ve used that doesn’t give me a headache after hours of staring at it (yes, I know a new monitor and more breaks might be a more sensible plan).

Most of my actual work is done on an (again) fairly generic Fujitsu Siemens laptop, which I started using a couple of years ago, and which allows me to type for hours without my wrists hurting. I wouldn’t recommend this laptop above any other, but it does the job.

At home I have pretty much left desktop computers behind. My main workstation is a Sony Vaio VGN-NS10l (dual core, 4Gb ram), which I bought a couple of years ago and deals with anything I throw at it. I’ve also got a 10″ Dell Inspiron Mini, which goes everywhere with me, and is increasingly becoming the computer I do most of my web browsing, email and writing on. My backup machines are a G4 iBook and a EeePC 701, and we’ve also got another Mac and a Wii plugged into the TV downstairs. My wife has several other computers which I’ll not mention here except to say that we have more computers than there are rooms in our house (by quite a lot). And that’s not counting the ones that are propping open doors or otherwise not really being used for anything productive any longer.

And what software?

Work is a mix of Windows XP (desktop) and Ubuntu 10.04 (laptop). In Windows I largely use Outlook for email and calendaring, office communicator for collaboration, and very little else. In Linux I use Firefox for browsing (with Chrome and Epiphany for testing), Evolution for email, Empathy and Dropbox for collaboration, OpenOffice.org for creating documents and spreadsheets, and (generally) Bluefish for coding. Recently I’ve been using GIMP a lot too, and have also been dabbling with a few command-line image conversion tools. I also maintain several instances of Mediawiki, as well as a full LAMP environment for development, and use google calendar to plan and maintain my work-life balance.

At home both of my laptops are running the latest version of Ubuntu, which I’ve used as my primary OS since 2005. I use largely the same software as I use at work, although I’ve recently reverted to using gedit for writing blog posts and other bits of text, and only venturing into OpenOffice when I want to make something available to other people. Home is also where I spend a lot of time playing with WordPress and Virtualbox, and where I use Rhythmbox to listen to music (and Last.fm to catalogue what I’m listening to). I’ve also recently started using Google Reader, and I now don’t know how I coped without it.

My Macs run a very stripped down version of Leopard, and really only get used for iTunes and other media related things now (although I’d still use my iBook as my main portable computer if it weighed a little less). They also run Dropbox (as does every computer I own), and I’ve been syncing all my important files between all my machines for a couple of years now. I still can’t understand why more people don’t do this, and I’ve lost count of the number of times this one piece of software has got me out of a hole.

What would be your dream setup?

I change my mind about my ideal working environment a lot, but what I basically want is a laptop that is thin, light and stylish, and that can perform at the level where I could use it as my only computer (including storing 100gb of music). The nearest thing I’ve come across is the 13″ Macbook Pro, although I’d be happier with something the size and weight of my 10″ Dell Mini with all the power and stylishness of the Macbook Pro. Being able to run OS X and Ubuntu at the same time would also be great.

Of course, having used an iPad for the first time recently, I’d probably have to add that to my wish list, just because it’s a really stylish and functional piece of kit.

I also wonder if having a desktop computer with two large monitors would make me more productive. I have a feeling that most of what I do can be achieved on a single small screen, but it would be nice to have the opportunity to experiment with these things.

Question format borrowed from The Setup under the Attribution-Share Alike license.

Making more time

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Over the last few weeks, I’ve found myself running out of quality time to do things. It’s not that I don’t have enough time as such, it’s just that when I get to the point in the day where I’ve done everything I have to do, I find myself with very little energy to do the things I want to do.

This state of events does not surprise me. Every area of my life is at least as busy as I would like it to be, with some areas taking more time than they really deserve. And I actually think the fact that I’m fairly good at work-life balance is contributing towards my general feeling of not having enough time. As work gets busier, I think I subconsciously try and take on more outside of work to maintain the balance and the level of productivity I’m currently at. And while this is great in the short term, I think I hit the point last night where I realised I just didn’t have any energy left to devote to anything (be it work or non-work), and that what I really needed was to spend some time somewhere isolated and uncluttered to recharge my batteries.

I plan on doing very little this weekend, which should help a great deal, although I’m already feeling hot and sticky and it’s not even 9am.

The Art of Community

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I’ve written about this before, but after reading the whole book this weekend I thought it was worth another mention.

It’s a book about communities, written by Jono Bacon (Ubuntu’s Community Manager). What I like about it is that it gives a great insight on what it is like to be part of a community where creative people work together to make something great, but where the reward is not financial. I think anyone who is involved in any sort of voluntary activity would get something out of it, and I’m certainly looking at my own community involvement in a new light as a result of reading it.

The Art of Community is available to buy (or to download for free) from http://www.artofcommunityonline.org/.